We have developed unique and comprehensive RTO and compliance management systems that not only help maintain on-going compliance but also provide quality outcomes.

We believe that quality should be embedded in each and every operation and process, helping generate compliance evidences through every-day activities.

We have also developed effective processes for key compliance areas that have traditionally been an issues for many RTOs – and are now focus of audits under the new approach;

  • Industry Consultation
  • Pre-Enrolment Learner Needs Analysis
  • Pre-Training Assessment
  • LLN and Learning Support
  • Industry Consultation
  • Assessment Validation
  • Continuous Improvement
  • Agency/Agent Monitoring
These documents and processes are contained within our unique RTO Management System.

RTO Documents Pack – A COMPLETE RTO System

These documents and tools are part of our exclusive pack of;

  • Quality Manual
  • Policy and Procedure Manual
  • Student Handbook
  • Staff Handbook
  • Audit and Compliance Guide
  • Agreements: Student, Agency, Staff
  • Job Descriptions
  • Registers
  • Student Orientation Presentation
  • Staff Induction Presentation

The Quality Manual contains all the above listed tools and processes – and designed in accordance and flow with ASQA’s new Audit Model. It also contains structures for quality management and governance best practice.

Fully Mapped and Evidence-Supported

All policies and procedures are mapped to Standards for RTOs 2015 (SRTOs) and The National Code 2018 (CRICOS providers), and provide an evidence guide for meeting audit and compliance requirements in each are.

Our documents and systems are designed based on Total Quality Management (TQM) principles (ISO 9001) and collectively provide one of the most comprehensive RTO systems in the sector, highly regarded equally by the auditors and the RTOs.

On-going support and advice is available all the time. Any changes in the standards or regulatory requirements are notified and implemented by mutual consultation.


New and prospective RTOs have the opportunity to implement these documents and processes from the start to establish a solid compliance and quality-based foundation.

Existing RTOs have the option to review their existing systems and implement the required solution – or completely implement our quality-based system.

We brand and contextualise the documents to each RTO and help implement them at operational level.


Customised solutions and fees are offered based on your existing system and specific needs.

Complete package fee is available – and is the most economical for the RTOs.

The RTOs will have the license to use, modify, improve, and customise the documents as they see fit for their purpose. The license is extended for the life of the RTO.

Contact Us for further information.